24Piano Support

Need help with 24Piano?
Start here.

Get help with Microsoft Store installation, practice modes, touch input, USB MIDI, compatible Bluetooth MIDI, or technical questions.

Send a support message MIDI setup guide
Release status

24Piano for Windows is available now.

Download and purchase the released Windows version through the official Microsoft Store. Android and Apple versions are still being prepared.

Open Microsoft Store
How we can help

Choose the closest support topic.

The contact form is the best way to reach 24Piano Support. Include enough detail so the issue can be reviewed quickly.

Practice modes

Questions about Note Trainer, Note Runner, songs, chords, rhythm, scales, metronome, sounds, or themes.

Ask a product question

MIDI keyboard setup

Help with touch input, USB MIDI, compatible Bluetooth MIDI, keyboard detection, or device compatibility.

Ask about MIDI setup
Before sending a technical issue

Helpful details to include.

  • Your device or computer model
  • Operating system version, when known
  • 24Piano app version, when known
  • Touch, USB MIDI, or Bluetooth MIDI setup
  • MIDI keyboard brand and model, if used
  • What you expected and what happened instead
Where can I get 24Piano for Windows?

Use the official Microsoft Store link on the Buy once page or the Store button on this support page.

Does 24Piano require an account?

24Piano itself does not require a separate account for regular practice. Microsoft Store may use your Microsoft account for purchase, licensing, and installation.

Does MIDI input record audio?

No. MIDI input contains note and control information only. It is not microphone audio and does not record room sound.

Where is practice activity stored?

Practice activity and preferences are stored locally on the device unless the app states otherwise.

Which platforms are available?

Windows is available now. Android phone and tablet versions are being prepared; iPhone, iPad, and macOS versions are planned.

Official Windows release

Use the Microsoft Store listing.

View the current price, system requirements, and installation details directly in Microsoft Store.

View in Microsoft Store