24Piano Support

Need help with 24Piano?
Start here.

Get help with practice modes, touch input, USB MIDI, compatible Bluetooth MIDI keyboards, purchase availability, and technical questions.

Send a support message MIDI setup guide
Release status

Official store releases are being prepared.

Windows and Android store submissions are progressing, with Apple platforms planned for the future. Official download and purchase links will be published on the Buy once page as each listing becomes available.

How we can help

Choose the closest support topic.

The contact form is the best way to reach 24Piano Support. Include enough detail so the issue can be reviewed quickly.

You can also email support@24piano.com. We normally respond within 2–3 business days.

Practice modes

Questions about Note Trainer, Note Runner, Song Runner, chords, rhythm, scales, metronome, sounds, or themes.

Ask a product question

MIDI keyboard setup

Help with touch input, USB MIDI, compatible Bluetooth MIDI, keyboard detection, or device compatibility.

Ask about MIDI setup

Purchase availability

Questions about official store availability, one-time purchase plans, platform support, or release timing.

Ask about availability
Before sending a technical issue

Helpful details to include.

  • Your device or computer model
  • Operating system version, when known
  • 24Piano app version, when known
  • Touch, USB MIDI, or Bluetooth MIDI setup
  • MIDI keyboard brand and model, if used
  • What you expected and what happened instead
Does 24Piano require an account?

No. 24Piano does not require an account for regular practice.

Does MIDI input record audio?

No. MIDI input contains note and control information only. It is not microphone audio and does not record room sound.

Where is practice activity stored?

Practice activity is stored locally on the device unless the app states otherwise.

Can I buy 24Piano today?

Official store links are being added as each listing becomes available. The model is buy once per store platform for the current supported app, without a recurring subscription.

Which platforms are planned?

Windows is being prepared first. Android, iPhone, iPad, and macOS availability can follow when each supported release is ready.

Official links

Use official store links when they are available.

Download and purchase buttons remain disabled until each store listing and compatibility details are confirmed.

View Buy once page