Information you provide
When you submit the contact form, the website may collect your name, email address, selected topic, optional device or MIDI setup details, and the message you provide.
How the information is used
Contact information is used to understand your request, answer product or support questions, discuss availability, and follow up about the topic you selected. It is not intended to be sold or used for unrelated advertising.
Delivery, storage, and retention
Contact-form messages are sent to the designated 24Piano Support mailbox. The website hosting provider and email provider may process technical delivery information and retain the message according to their service settings. 24Piano may keep support correspondence for as long as it is reasonably needed to answer the request, maintain support history, protect the service, or meet applicable record-keeping obligations.
Website operation
The site may use essential framework cookies or server logs required for security, validation, diagnostics, and reliable operation. This design does not add advertising trackers or third-party analytics by default.
Your choices
You may ask about information associated with your message, request a correction, or request deletion, subject to any legal or operational record-keeping requirements that apply.
Questions
Use the contact form for privacy questions.