Agreement
These Terms of Use apply when you access 24piano.com or download, purchase, install, or use a 24Piano application. If you do not agree to these terms, do not use the website or app. If a child uses 24Piano, a parent or guardian should review these terms and supervise use as appropriate.
Personal-use licence
Subject to these terms and the rules of the store where the app was obtained, 24Piano Studio grants you a limited, non-exclusive, non-transferable, revocable licence to use the app for personal or educational practice on supported devices connected to your store account. The app is licensed, not sold.
Purchases and separate platforms
24Piano is offered as a one-time purchase for the supported version obtained from a particular store platform. Microsoft Store, Google Play, and Apple App Store purchases are separate. A purchase from one store does not provide a licence, download, or entitlement for another store or platform.
Pricing, taxes, payment processing, family sharing, download availability, and account entitlements are managed by the applicable store and may vary by country or region.
Refunds
Refund requests are handled under the policies and procedures of the store where the purchase was made. Nothing in these terms limits any non-waivable refund, cancellation, or consumer-protection rights that apply under local law.
Device and MIDI compatibility
Compatibility depends on the device, operating-system version, permissions, MIDI hardware, adapters, Bluetooth implementation, and store requirements. Touch input is available where supported. USB or Bluetooth MIDI compatibility cannot be guaranteed for every device or accessory. Review the current store listing and the MIDI setup guide before purchasing for a specific setup.
Updates, availability, and support
Supported updates may include bug fixes, compatibility changes, improvements, and practice content. Features, device support, and availability may change as operating systems and store requirements evolve. A one-time purchase does not guarantee every future product, platform version, or major new edition.
Acceptable use
You may not copy, resell, redistribute, rent, sublicense, reverse engineer, interfere with, bypass technical protections in, or use 24Piano unlawfully, except where applicable law expressly permits an activity that cannot be restricted by agreement. You may not misuse the website, contact form, or support channels, or attempt unauthorized access to systems or data.
Intellectual property
24Piano, its software, artwork, branding, interface, written content, and original practice materials are owned by 24Piano Studio or used under permission and are protected by applicable intellectual-property laws.
Third-party services
App stores, operating systems, payment services, device manufacturers, and MIDI accessories are provided by third parties under their own terms and privacy policies. 24Piano Studio is not responsible for changes, outages, or decisions made by those third parties.
Educational purpose and warranties
24Piano is a practice aid and does not replace a teacher, method, instrument, or professional advice. To the extent permitted by law, the website and app are provided “as is” and “as available,” without guarantees that they will be uninterrupted, error-free, or compatible with every setup.
Limitation of liability
To the extent permitted by law, 24Piano Studio will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of, or inability to use, 24Piano. These limitations do not apply where prohibited by law and do not exclude rights that cannot legally be waived.
Changes to these terms
These terms may be updated when the product, store requirements, or legal obligations change. The revised version will be posted here with a new “Last updated” date. Continued use after an update means you accept the revised terms to the extent permitted by law.
Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there, without limiting any mandatory consumer rights available in your place of residence.
Contact
Questions about these terms may be sent to support@24piano.com or through the 24Piano contact form.